Privacy Statement | ManukaHoneyDrink.com

Privacy Policy

This Privacy Policy describes how www.manukahoneydrink.com (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect personal information such as your name, address, email address, and phone number.

When you browse our store, we also automatically receive your computer’s IP address to help us learn about your browser and operating system for analytics and optimisation.

Email marketing: With your permission, we may send you emails about our products, promotions, and other updates.

SECTION 2 - CONSENT

When you provide personal information to complete a transaction, verify your credit card, place an order, arrange a delivery, or initiate a return, you consent to our collecting and using it for that specific purpose only.

If we request your information for a secondary purpose, such as marketing, we will ask for your expressed consent or give you the opportunity to decline.

If you opt-in and later change your mind, you may withdraw consent by contacting us at genuinemanukahoney@gmail.com.

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide the e-commerce platform that allows us to sell our products to you.

Your data is stored securely on Shopify's systems, protected by firewalls and encryption. All payment gateways adhere to the PCI-DSS security standards.

For more, please read Shopify’s Privacy Policy and Terms of Service.

SECTION 5 - THIRD-PARTY SERVICES

Some third-party providers (e.g., payment processors, shipping services, advertising platforms) will only collect, use, and disclose your information to the extent necessary to perform their services. However, others like Facebook and Google may collect data using cookies or pixels for analytics and advertising purposes.

  • We use Google Analytics and Meta (Facebook) Pixel for advertising and measurement.
  • You can opt out of targeted ads via: AboutAds or YourOnlineChoices (EU users).
  • For Google ads: adjust your settings here.
  • For DoubleClick remarketing: opt out here.

Be aware that if you complete a transaction with a provider based in a different country, your data may become subject to that jurisdiction’s laws.

SECTION 6 - SECURITY

We follow industry best practices to protect your personal information. Credit card data is encrypted via SSL and stored with AES-256 encryption. No system is 100% secure, but we follow all PCI-DSS requirements.

SECTION 7 - COOKIES

We use cookies to improve your shopping experience. Some examples include:

  • _session_id: Tracks session data (referrer, landing page)
  • _shopify_visit: Records the number of visits
  • cart: Stores cart contents for 2 weeks
  • storefront_digest: Used for password access to secure sections

You can choose to disable cookies in your browser settings if you prefer.

SECTION 8 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your jurisdiction, or have given us your consent to allow any minor dependents to use the site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this policy at any time. Changes will take effect immediately upon posting. If material changes are made, we will notify you here.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we hold, or if you have questions, contact our Privacy Officer at:

Robin – Privacy Compliance Officer
Avatar Honey New Zealand Ltd
886 Bidwills Cutting Road, RD1
Greytown, Wairarapa
Wellington, New Zealand
Email: genuinemanukahoney@gmail.com